Terms of service
Inspirational Spaces Limited Terms and Conditions
1. What are these Terms and Conditions?
1.1 These Terms and Conditions set out the terms on which IN-SPACES provides the Website, offers for sale any Goods to You and on which You agree to use the Website to make Orders. These Terms and Conditions apply to all Orders made via the Website.
1.2 Please review these Terms and Conditions carefully and make sure that You understand them before using the Website and/or making an Order. If You do not agree to these Terms and Conditions, You must cease use of the Website and must not make an Order through the Website.
2.1 In these Terms and Conditions:
“Account” means the account of a User with IN-SPACES which is created when a User registers with IN-SPACES by completing the “create an account” form available on the Website;
“Brand” means the manufacturer, distributor and/or original retailer of any Goods for whom IN-SPACES markets, promotes and publishes such Goods through the Website and takes and processes Orders for such Goods from Customers;
“Cart” means the virtual shopping cart associated with Your Account on the Website which contains Goods selected by You for purchase;
“Customer” means any User who purchases Goods from IN-SPACES via the Website;
“Goods” means interior design, home furnishing, jewellery and gift products sold via the Website;
“IN-SPACES”, “we” and “us” are references to Inspirational Spaces Limited;
“Listings” means a summary on the Website of Goods containing without limitation an image of the product (or a similar product), a description of the product and a statement of the price of the product;
“Order” means any request by a User to purchase any Goods made by selecting one or more Listings, adding such Listings to Your Cart and making payment for the contents of Your Cart (as further detailed in clause 5);
“User”, “Your”and “You” means a user of the Website; and
“Website” means any website published by IN-SPACES from time to time including without limitation the website at www.shop-IN-SPACES.com and its subdomains, any associated social networking profiles and any applications for mobile devices published by IN-SPACES from time to time.
3. Acceptance of Terms and Conditions
3.1 By using the Website and/or making an Order, You accept and agree to be bound by these Terms and Conditions.
3.2 IN-SPACES may at any time modify these Terms and Conditions. We will notify You of any changes to these Terms and Conditions either by emailing You (at the email address entered by You into the registration form on the Website) and/or by posting a notice on the Website. By continuing to use the Website and/or making any Order after changes to these Terms and Conditions are made and notified to You, You agree to be bound by such changes.
3.3 You can review the most current version of our Terms and Conditions at any time by clicking on the "small print" link located at the top of the Website. It is Your responsibility to ensure that You are familiar with the current Terms and Conditions. You are advised to check the above link on a regular basis.
4. What is the Website?
4.1 The Website is an electronic platform bringing together interior design and home furnishing Brands and their prospective customers to enable the Brands to market themselves to Customers and Customers to access Brands.
4.2 IN-SPACES are not acting as the seller of Goods, but are merely an intermediary marketing and promotions platform which facilitates Customers to make Orders with Brands.
5. How to make an Order
5.1 Users may browse the Website for free and may view Listings without any obligation to make an Order.
5.2 If You wish to purchase Goods shown in a Listing, You may select the by clicking “Add to Cart” on the Listing for the relevant Goods. The default setting for quantity of Goods shown in the Listing is generally (though not always) one item. You may change the quantity by changing the number in the “quantity” box on the Listing.
5.3 When You click the “Add to Cart” button on a Listing, the Goods shown in that Listing (in the quantity selected by You) will be transferred to Your Cart. You can view Your Cart at any time by selecting the Cart icon at the top right hand side of every page of the Website.
5.4 By adding Goods to Your Cart, You have not entered into any binding commitment. At any time prior to payment, You can delete any item from Your Cart by selecting the bin icon next to the relevant Goods in Your Cart.
5.5 When You have finished selecting Goods, You may select the “Checkout” button at the bottom of Your Cart.
5.6 You will be asked to log in to Your Account, or if You have not yet set up an Account, You will be asked to register with the Website. Once You have logged into Your Account (or have registered an Account with the Website), You will be redirected to the web page of our secure payment provider which is PayPal. You will be asked to enter Your credit or debit card details and to click “submit”. Depending on Your card provider, You may be redirected to a card verification page in which You will be asked to enter certain letters or numbers of Your secret password. This card verification page is operated by Your card issuer.
5.7 IN-SPACES shall charge an administration fee of 2% of the total amount of Your Order if you decide to pay by way of credit card. This administration fee is non-refundable.
5.8 IN-SPACES will not see or receive Your credit or debit card details or the letters or numbers of Your secret code (to the extent that You are required to enter these). These will be viewable only by the payment provider and/or Your card issuer (as applicable).
5.9 When Your payment has been processed, You will receive a confirmation email from IN-SPACES.
5.10 On completion of the payment process which shall occur at the later of submission by You of Your credit or debit card details and (to the extent applicable) submission of the relevant letters or numbers of Your secret password, an Order will to have been made.
5.11 The Order is with the Brand(s) offering the Goods for sale. No contract comes into existence between You and IN-SPACES.
5.12 The cancellation and refund policies set out below shall apply to such Order.
5.13 Where the Goods are shipped to an address outside of the EU (or where the Brand is located outside of the EU), import duties and charges may be applied to the Goods. These costs will be paid by You on delivery and are not included in the cost of the Goods.
6.1 The delivery charges applicable to Goods are at the discretion of Brands. However IN-SPACES aims to maintain delivery rates in accordance with Royal Mail’s current rates from time to time and offers guidance to Brands on the amount of their delivery charges.
6.2 Delivery charges will be added at checkout.
6.3 IN-SPACES and the Brands rely on third parties to provide delivery services. Neither we nor the Brands can be responsible if estimated timelines are not met. If You do not receive a delivery in time, You may cancel Your Order in accordance with the cancellation policy detailed below.
6.4 International Deliver We deliver all over the world, including Europe, North America, Australia, the Middle East, China, and India. Most of our products are available for International delivery, and ordering them is simple.
When you reach the checkout, select International delivery and choose your country from the drop down menu.
There are no additional tax charges for shipping to the EU. For EU deliveries your orders should arrive within 6 to 10 working days.
For delivery outside the EU, your delivery should arrive with you within 10 to 14 working days.
7.1 If for any reason You are unhappy with Your Order, You must return it to the Brand within 14 days of receipt for an exchange or full refund.
7.2 To return Goods, You must follow the instructions on the reverse of the delivery note that is supplied with Your Order.
7.3 All Goods must be returned with their original delivery note to the Brand in order for IN-SPACES to issue a full refund for the value of the Goods. You must not send the Goods to IN-SPACES.
7.4 Refunds will only be credited to the original payment method used. The refund does not include any shipping or handling costs or administration fees charged for use of a credit card.
7.5 We strongly advise You to send all returned items by a secure 'signed for' service. Any returned items must be insured for the full amount of the sum paid and signed for on delivery.
7.6 Neither IN-SPACES nor the Brand shall be responsible for any lost or damaged Goods. Therefore, You are advised to retain the proof of postage certificate for any Goods returned.
7.7 Where You decide that You do not wish to keep Goods that You have ordered, postal costs for returned Goods will be Your responsibility. In the event that Goods sent to You are damaged, faulty or incorrectly supplied, IN-SPACES will refund the postal costs incurred by You.
7.8 If You have opted to receive a refund IN-SPACES will credit the original purchaser's credit/debit card for the sum paid within 3 business days of being notified by the Brand of receipt of the returned Goods. Card refunds may take 2-3 working days to appear in Your account.
8. Your Conduct
8.1 By downloading and/or using the Website, You agree not to upload, post, e-mail or otherwise send or transmit any material that contains viruses, Trojan horses, worms or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment associated with the Website.
8.2 You agree and undertake to keep Your username and password confidential, not to disclose Your password to any other person and not to permit any other person to log in to the Website using Your username and password.
8.3 You agree not to interfere with the servers or networks connected to the Website or to violate any of the procedures, policies or regulations of networks connected to the Website, including these Terms and Conditions.
8.4 You also agree not to:
(a) attempt to reverse engineer or sell, export, license, modify, copy, distribute or transmit the Website to any third party, or jeopardize the correct functioning of the Website, or otherwise attempt to derive the source code of the software (including the tools, methods, processes and infrastructure) that enables or underlies the Website;
(b) attempt to gain access to secured portions of the Website to which You do not possess access rights;
(c) impersonate any other person while using the Website;
(d) conduct Yourself in a vulgar, offensive, harassing or objectionable manner while using the Website;
(e) resell or export the software associated with the Website;
(f) use the Website to generate unsolicited advertisements or spam; or
(g) use any automatic or manual process to search or harvest information from the Website, or to interfere in any way with the proper functioning of the Website.
9. Our Rights
In providing You with access to the Website, publishing Listings and permitting You to make Orders for Goods via the Website, IN-SPACES reserves the following rights, and in accessing, browsing or otherwise using the Website and/or making any Order via the Website You grant to IN-SPACES and agree that IN-SPACES shall have the following rights:
(a) the right to refuse or withdraw Your access to the Website in accordance with applicable laws for any reason at any time (with or without notice) if in IN-SPACES’s sole and absolute discretion You violate or breach any of these Terms and Conditions;
(b) the right to suspend, amend or disable Your Account without giving You notice or any reason;
(c) the right to remove or amend any Listing without giving You notice or any reason;
(d) the right to cancel any Order or amend in part any Order without giving You notice or any reason, save that in such circumstances IN-SPACES shall refund such part of the Order as has been cancelled by it;
(e) the right to amend or update the Website, prices of any Goods, any Listing, billing methods or these Terms and Conditions from time to time;
(f) the right to report You to the police or other judicial body if IN-SPACES believes in its sole and absolute discretion that Your conduct (whether in using the Website, making an Order for any Goods or otherwise) is or may be unlawful.
10. Intellectual Property
10.1 IN-SPACES and/or its licensor(s) are the sole owners of the Website, which includes any software, domains, and content made available through the Website.
10.2 The IN-SPACES brand and the Website are protected by UK and International copyright and other intellectual property laws. Without limitation, this means that You may not sell, export, license, modify, copy, distribute or transmit the Website (or any part of it) or any material provided through the Website without IN-SPACES’s prior express written consent.
10.3 Notwithstanding the foregoing, You may communicate links to specific Listings on the Website and/or link to such Listings only if You are a fashion or retail blogger and/or journalist or with IN-SPACES’s prior written consent.
10.4 Any unauthorized use of the Website will result in the automatic termination of the limited license granted by us. IN-SPACES reserves the right to terminate the limited license without notice at any time following an unauthorized use by You of the Website.
10.5 IN-SPACES and its graphics, logos, icons and service names related to the Website are registered and unregistered trademarks or trade dress of IN-SPACES. They may not be used without IN-SPACES’s prior express written permission.
10.6 All other trademarks not owned by IN-SPACES that appear in connection with the Website are the property of their respective owners, who may or may not be affiliated with, connected to or sponsored by IN-SPACES.
Whilst we have implemented commercially reasonable technical and organisational measures to secure Your personal information from unauthorised use, we cannot guarantee that unauthorised third parties will never be able to defeat those measures. You acknowledge that You provide Your personal information at Your own risk.
12. Electronic Communications
By downloading and/or using the Website and/or viewing Listings and/or making any Order for Goods through the Website, You consent to receiving electronic communications and notices from IN-SPACES. You agree that any notice, agreement, disclosure or other communications that we send to You electronically will satisfy any legal communication requirements, including that such communications be in writing.
14. No Warranty and Liability Limit
14.1 IN-SPACES provides Website "as is" and without any warranty or condition, whether express, implied or statutory. IN-SPACES specifically disclaims any implied warranties of title, merchantability, fitness for a particular purpose and non-infringement to the extent permissible under the Sale of Goods Act 1979 (as amended).
14.2 IN-SPACES assumes no liability or responsibility for any errors or omissions in the Website; any failures, delays or interruptions in the Website or in delivery of any Goods; any losses or damages arising from the use of the Website and/or any delay in delivery of any Goods and/or any errors in any Order and/or any Goods that are not of satisfactory quality or do not match the description of such Goods in the relevant Listing, save that on request IN-SPACES shall refund the price of such goods subject to the policy on returns detailed above; and any conduct by users of the Website.
14.3 IN-SPACES reserves the right to deliver the Website, to publish Listings and to facilitate Orders in its sole and absolute discretion.
14.4 In no event shall IN-SPACES, its shareholders, directors, officers, employees or agents be liable (jointly or severally) to You for loss of use or any special, incidental, indirect or consequential damages arising out of or in connection with the Website, the publication of any Listing, the placement by You of any Order, the delivery of any Goods, the failure in whole or in part to deliver any Goods or these Terms and Conditions, on any theory of liability, and whether or not advised of the possibility of damage.
14.5 IN-SPACES does not seek to exclude liability for death or personal injury caused by our negligence, or fraud or fraudulent misrepresentation on the part of IN-SPACES.
14.6 If any applicable authority holds any portion of this section to be unenforceable, then liability will be limited to the fullest possible extent permitted by applicable law.
14.7 From time to time You may use or access services, promotions and websites of third parties (including without limitation PayPal). In using or accessing third party services, promotions and websites, You agree to be bound by the Terms and Conditions of such third parties governing their services, promotions and websites and hereby acknowledge that we shall not be responsible for the provision of services, accuracy of promotions or content of websites belonging or operated by third parties.
14.8 IN-SPACES specifically excludes liability for any loss, harm, distress or damage suffered by You or any third party as a result of inaccurate information appearing on the Website.
You agree to indemnify and hold IN-SPACES and its related companies, and each of their respective shareholders, directors, officers, employees, agents and merchant partners harmless from and against any third-party claim or cause of action, including reasonable attorneys' fees and court costs, arising, directly or indirectly, out of Your breach of these Terms and Conditions and/or Your violation of any law or the rights of any third party.
16.1 You agree that these Terms and Conditions and any claim, dispute or controversy arising out of or in connection with these Terms and Conditions or their subject matter or formation (including non-contractual disputes or claims), the Website, IN-SPACES’s advertising or any related transaction between You and IN-SPACES shall be governed by and construed in accordance with English law.
16.2 Any dispute or claim arising out of or in connection with such matters (including non-contractual disputes or claims) will be subject to the exclusive jurisdiction of the courts of England and Wales.
IN-SPACES may change or discontinue the availability of the Website and at any time without prior notice. IN-SPACES reserves the right to terminate these Terms and Conditions for any reason, without notice, and these Terms and Conditions shall automatically terminate in the event that You violate any of the Terms and Conditions set forth herein (with prejudice to our accumulated rights against You). In the event of any termination, You will immediately cease use of the Website and will not make any Order.
18.1 These Terms and Conditions are agreed between You and us. No person shall have any rights under or connection with these Terms and Conditions under the Contracts (Rights of Third Parties) Act 1999.
18.2 If any court or competent authority decides that any term of these Terms and Conditions is held to be invalid, unlawful or unenforceable to any extent, such term shall, to that extent only, be severed from the remaining terms, which shall continue to be valid to the fullest extent permitted by law.
18.3 IN-SPACES reserves the right to charge interest on any late payments at the rate of 7% per annum above the base rate of the Bank of England. Interest shall accrue on a daily basis from the due date until the date of actual payment of the overdue amount, whether before or after judgment.
18.4 Headings are for reference purposes only and in no way define, limit, construe or describe the extent or scope of such section.
18.5 Our failure to enforce any provision of these Terms and Conditions shall not constitute a waiver of that or any other provision and will not relieve You from the obligation to comply with such provision.
18.6 You are not permitted to assign, transfer, charge, sub-contract or deal in any other manner with all or any of Your rights under these Terms and Conditions without our prior express written consent.
18.7 These Terms and Conditions set forth the entire understanding and agreement between You and IN-SPACES with respect to the subject matter hereof.
18.8 These Terms and Conditions and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of England.
18.9 You irrevocably agree that the courts of England shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with these Terms and Conditions agreement or their subject matter or formation (including non-contractual disputes or claims).